Jenga Anyone? The Importance of Stability in Group Management

Telling Your Storyproblem, but if only one person keeps the mailing list
My family likes to play Jenga. The game hason a computer at his house, it would be wise to
fifty-four precision blocks and the goal is to takemake multiple back-ups as well as a hard-copy. The
risks by removing and replacing blocks, building a tallermore professionally the data is managed, the more
tower without collapsing the structure. Jenga, inuseful it will be to you to communicate with
Swahili, means "to build" and whether you are talkingmembers-translating into better meeting attendance
about the game or your organization, the goal is toand participation.
build it, while keeping the structure solid.Finally, your organization needs to place importance
Fairly quickly, even the kids learned that the weakeron good financial management. If your treasurer is
the Jenga base is, the quicker it falls. This isselected by rock-paper-scissors, or the checkbook
consistent with most areas of life. Whether you aretravels from member to member each year, you
part of a nationwide organization like your auto clubmight want to revisit your system. You need to
or a small Rotary Club, proper organization and awatch your cash, your checks and your bookkeeping.
stable foundation will support great leadership andNot all organizations can have financial professionals
attract members. How many times have we seenmanage their funds, but you can minimize your risks
great leaders or charismatic chairpersons who areby involving more people in financial oversight. Every
unable to succeed because they aren't supported bygroup should have a budget and rules that sets
staff, volunteer or club administration? Today, I'd likespending guidelines. At a minimum, you should have
to make a case for the elements of stability that willtwo leaders watching over cash collections and
keep your organization going strong.counting for verification purposes. Your volunteer
The most important parts of club/associationtreasurer should not receive the bank statements,
foundation are: 1. The establishment of properunless someone else also gets a copy every month.
organizational procedures, 2. The quality of the dataChecks over a certain amount should have two
and record management, and 3. The quality and thesigners. Proper independent audits should be held
transparency of the financial recordkeeping. If aregularly.
group fails at any of these elements, the organizationAs for financial reports, "We have money, don't
is destined to be too fragile to withstand leadershipworry," is not a proper treasurer's report. Financial
changes or "Acts of God" that could disrupt orreports should include a balance sheet, profit-to-loss
collapse their organization.ratios and budget-to-actual reports. A budget is
As for organizational documents, those include:necessary to guide spending and force the
Articles of Incorporation, Bylaws and other policiesorganization to have the conversation about
and procedures. Generally these cover electionexpenditures. Non-profit organization's goals are not
procedures, board terms, voting, dues, etc. Theseto gather large reserves; however, proper vision and
should be (or have been) written to last, so havestewardship will make sure the funds are being spent
your attorney consult with you on the proper andin a way that reflects the organization's mission.
mandatory items to include. You don't want yourReports should be transparent and easily understood
Board members to constantly enacting changes toby non-financial professionals.
make them function for the organization. Items notNear the end of our family game, we learned that
necessary for the Bylaws should be placed in athe Jenga tower will not stand on a single block. If
"Policy Handbook." They can cover items such asyour group is built around the "passion" of a single
reimbursements, use of letterhead and mailing lists,volunteer who "does it all," it is critical to begin
etc.cross-training. Too many times I have sat through
Many groups underestimate the value of their data.meetings where nothing can be accomplished
Our President, Harvey Gail, always says, "Whoeverbecause that "person" is missing and no one else
has the data has the power." Without easilyknows how to proceed. If you believe in your
accessible data, you will be powerless toorganization and want it to continue past your
communicate with your members and you will spendinvolvement, make sure you have a foundation that
a lot of time looking for information.will last. Even the best board can't function if you
Recently, I attended an Association Managementdon't have rules, data and money.
Conference and heard Susan D'Antoni, formerActually, I have to admit, I don't really like to play
Executive Director of the New Orleans MedicalJenga. The fun of the game is supposed to be when
Society. As you can imagine, she and her office hadthe blocks fall down and everyone screams "Jenga!"
to abandon the association during the hurricane. SheIt took a lot of work to set up that tower in the
gave us a good reminder about the importance offirst place, I like it when it's tall and sturdy and
having data storage in remote locations and ininevitably, I have to clean up the blocks.
electronic form. Most small groups will not have this