Presentation Planning - Know Your Audience

There is a saying that the effective presentation is- We can always contact other speakers. Organisers
the relevant presentation. And it is equally true thatwill put us in touch with other speakers for earlier
the effective presenter is the one who providesevents in addition to the planned event. If there is
relevance to their audience. In both instances weany difficulty with earlier events, note that where the
note that relevance is the biggest determinant whenprevious year's event was publicized on the web
we come to judge the effectiveness of anythere will inevitably be a string of contact details still
presentation. But what is relevance if it is soavailable. Other speakers will give us further insight
important? Well, for starters it is incredibly simple forinto audience characteristics, their likes and dislikes.
something that is so important. To be relevant, in theThey can also tell us what worked and what did not
minds of our audience, our presentation has toin their presentations -- how effective were they?
associate its title, subject matter, content andKnowing how our audience is selected for an event
findings with the immediate cares and interests ofcan also be telling, not least because their selection
the audience. I did say that it was simple.impacts how we know and understand them and
But for something that is so simple it is oftenhow we prepare material that is relevant. Typically
overlooked. If we think of the presentation from theour audience can be selected in one of 3 ways:
mindset of the audience. The value that the audience
extracts from their participation has to outweigh the1. Self-selection -- where the audience has actively
costs that they incur in their attendance -- time,chosen to participate in a conference, discussion
travel and reputation costs. None of these costs canforum or association meeting. This audience will give
be overlooked -- particularly that of time which surelyus the most information about their likely needs. But
has the largest value. If the audience judges thatthey are also likely to be the most demanding.
their time is better spent doing something else or2. Selected -- where the audience has been co-opted
listening to someone else then we have hardly beento attend a meeting in-house or off-site. In all
effective. Knowing the costs incurred in participation,likelihood this will be an organisation briefing, a sales
therefore, our task is to make the presentation asconference or some kind of distributor event. This
relevant and topical as it can possibly be -- looking toaudience is likely to be the most homogeneous and
outweigh the costs of audience participation with ourthere will be plenty of information about them. If not
added value. That is the immediate hurdle.demanding, they will certainly demand relevance to
Knowing our audience better is the first step inkeep their attention.
achieving relevance and getting to an effective3. Passing traffic -- where the audience attends an
presentation. And like most marketing activities thereevent spontaneously or without any prior
are some useful techniques to help us know ourarrangement. We come across these passing traffic
audience or market better. These techniques give usaudiences at trade shows, exhibitions and expositions
the means to segment our audience, to profile theirwhere the organisers offer seminar opportunities that
likely drivers and gauge their responsiveness to ourare available to all show attendees. If we plan to give
presentation. There are several methods that wesuch a seminar we will have little prior knowledge of
adopt to help us get started:who will join us on the stand or in the seminar room
- We can refer to former participants at an event.-- but analysing the previous year's list of attendees
First of all we should speak to colleagues andis essential.
acquaintances about the event in which we plan toBy analysing audience data we can establish the
speak. We can easily establish who attended theframework for strong and relevant presentation
event the previous year and their rationale for beingcontent. We should now have a good idea of the
there. They could also clarify what benefit theyparticular interests of our audience, their requisite
expected to derive from their presence and theneeds, their dislikes, and their primary drivers. With
success of the outcome.this information we can incorporate topical elements
- We can refer to the event organisers. Theinto the presentation's content. We can introduce
organisers will give us access to a participant list --industry sector news and key issues into the subject
perhaps last year's list and a summary of delegatesmatter. We can make reference to key figures in
for the planned event. The listing will provide detailscertain organisations or industries -- we can
on the participants by name, job title, organisationdemonstrate that we have a rapport with the people
and industry sector at the bare minimum. It might goand concerns that fill our audience's working days. In
further with geographic base details for instance.demonstrating relevance we also demonstrate
With these records we can establish a picture of theeffectiveness. We still have some way to go, not
"typical" participant and gain some insight into theirleast we have to ensure that our presentation is
likely requirements. You should note here that foruseful and meets our mission requirements, but we
many organisations the event organiser is likely to behave achieved relevance by knowing our audience.
an internal team member and, very often, is eitherWe are well down the path to being an effective
the Executive Assistant of the VP or Director --presenter.
discretion is needed!