| Web Applications allow business owners to share | | | | systems, employee rosters, payrolls, office procedure |
| their core business applications and data with their | | | | manuals can all be maintained online. |
| globally dispersed stakeholders. In simple words, | | | | Online lead management systems have helped in |
| employees, customers, suppliers, and business | | | | innovative prospect management. These provide |
| partners can collaborate and access the same body | | | | users with inexpensive tools to create sales |
| of information simultaneously. | | | | opportunities, record quotes, and process orders and |
| Web applications have become indispensable in | | | | easily follow leads as they move down the sales |
| today's highly competitive marketplace. | | | | channel to become quotes. These and other such |
| Be it online surveys, event registration, reservation, | | | | web based customer management functionalities |
| and ticketing systems can all be performed online | | | | have helped organizations to track sales |
| through robust, scalable web applications. Platform | | | | opportunities; close deals and manage sales |
| independent, open source web applications help small | | | | processes effectively. |
| businesses perform these processes at a very low | | | | Online web applications also help organizations to |
| cost. Something for which proprietary systems will | | | | provide a higher degree of service to their end users. |
| charge an astronomical amount. | | | | Previously users had to make numerous telephone |
| The increasing popularity of secure web applications | | | | calls to obtain redresses for their complaints. Online |
| has led to an exponential rise in the amount of | | | | web applications have made life easier for customers |
| business that is transacted over the web. Secure | | | | as customer facing websites integrated with |
| payment gateways have enabled corporations to | | | | complaint redressal systems help users to generate |
| reduce their transaction costs leading to higher | | | | trouble tickets. These trouble tickets can be used to |
| discounts for customers. It is a mutually beneficial | | | | track the status of their complaints online. |
| situation for both as companies as well as consumers | | | | Secure, scalable web applications lend credibility to |
| experience savings in terms of time and money. | | | | businesses as they express a higher degree of trust |
| Web applications have helped companies to | | | | in a company's processes leading to higher referral |
| streamline their internal processes. Attendance control | | | | and repeat business in the long run. |