| The Event Organiser`s Social Media Software Feature | | | | schedules can also be posted to various social sites, |
| List | | | | e.g. Facebook and Twitter and sync'd with most |
| | | | desktop and online calendaring software and |
| Admin/Configuration | | | | smartphones. |
| Organisers have the ability to enable or disable every | | | | Schedule Notifications |
| feature (listed below), subject to certain | | | | The system will send schedule update and change |
| dependencies | | | | notifications to delegates (only thosewho have |
| Custom Branding | | | | opted-in) if events they have added to their personal |
| Custom CSS and HTML fields allow the event | | | | schedules |
| organiser to apply the look and feel of your | | | | |
| organisation/event including logo, colour scheme, | | | | Social Notifications |
| layout and more. Most text fields are customisable as | | | | The system will send "you've been followed" type |
| well | | | | messages to delegates and sponsors/exhibitors |
| Static Pages | | | | (social notifications) to those who have opted-in to |
| For events that do not already use their own CMS | | | | this feature |
| (e.g. Drupal, Wordpress, Radiant, etc.), we provide a | | | | Friend Sync |
| simple static page module that event organisers can | | | | Delegates and sponsors/exhibitors can click buttons |
| use to create their home page, hotel/travel page(s), | | | | to easily import their existing friends from Facebook, |
| sponsor pages (not fan pages) etc. | | | | Twitter and (soon) LinkedIn who are also attending |
| I18N | | | | the event |
| Event organisers can configure the appropriate date, | | | | Cross-posting to Social Sites |
| time and currency formats for theevent's locale. | | | | Embedded AddThis widgets allow delegates and |
| Note: at this time, system strings are not exported. | | | | sponsors/exhibitors to share variousparts of their |
| However, event organisers may opt to enter text in | | | | conference experience (event-specific comments, |
| other languages into the configurable text fields | | | | public messages, personal schedules, etc.) with |
| Custom Subdomain Integration | | | | hundreds of different social sites, e.g. Facebook and |
| Every event gets its own unique IP, so most events | | | | Twitter |
| choose to use our recommended custom DNS | | | | Content Aggregation |
| settings to create sensible site URLs | | | | For a richer site experience and better SEO, We poll |
| Delegate Profiles | | | | the web, Twitter, Flickr and YouTube for content |
| Every delegate gets an editable page with contact | | | | relevant to the event and post outbound links to this |
| info, bio, profile picture, etc. Organisers can apply a | | | | content along with summary information on the |
| default privacy level and then delegates can | | | | event site, similar to the way trackback pings work |
| customise who can see their information (everybody, | | | | on many popular blogging platforms |
| only people I follow, or nobody) | | | | Crowdsourcing (via Crowd Campaign) |
| Social Networking | | | | Purchasing grants event organisers a free |
| Delegates and sponsors/exhibitors can follow and be | | | | enterprise-level license to create a single Crowd |
| followed, which opens up the ability to swap contact | | | | Campaign. This allows the organiser to create and |
| information, send private messages and set up | | | | manage a Twitter-powered contest of any nature. |
| one-on-one meetings | | | | Examples include opening a conference call for |
| Messaging | | | | speakers, soliciting questions for popular keynote |
| Delegates and sponsors/exhibitors can send public | | | | speakers or even suggesting what food or speciality |
| messages to a conference-wide messaging area, on | | | | drink to serve at the opening night party |
| specific event pages and on sponsor fan pages. They | | | | Site-wide Search |
| can also send public (@) replies and private/direct | | | | Most of the site's content is indexed into a fast and |
| messages to people who are following them. | | | | scalable search engine, allowingdelegates and |
| Messaging is optionally) integrated with Twitter; | | | | sponsors/exhibitors to enter free-form queries and |
| however, people who don't use Twitter can still use | | | | get back results categorised into people/events |
| our messaging | | | | venues/messages/fan pages |
| Groups | | | | Site Analytics |
| Organisers can create an unlimited number of groups | | | | We offer built-in integration with Google Analytics for |
| and organise them into categories. | | | | overall site traffic and page-specific metrics. Event |
| Delegates and sponsor/exhibitors can join these | | | | organisers also have access to a rich site analytics |
| groups to converse on various subtopics of interest | | | | console that shows exactly how various features of |
| at your organisation/event | | | | the platform were used, e.g. average number of |
| Sponsor/Exhibitor Fanpages | | | | friends per delegate, average number of fans per |
| Sponsors/Exhibitors can create fan pages to | | | | sponsor, total message counts (private and public), |
| showcase their brands. Fan pages can include a logo, | | | | average number of events added to personal |
| description, a single-question poll/survey, a "become a | | | | schedules |
| fan button" and (optionally) a "request meeting" | | | | Sub-event Capacity Planning |
| button. Delegates can add comments on the fan | | | | Event organisers have access to a reporting tool that |
| page, become fans, answer the question and (if | | | | shows how many people are attending each |
| enabled), request private meetings with sponsors | | | | breakout session, party, etc. Targeted messages can |
| exhibitors | | | | be sent to all delegates of a given sub-event, e.g. |
| One-on-one Meetings | | | | "Breakout A has been moved to Room 101 to |
| If enabled, every delegate's profile page and every | | | | accommodate the large delegate list" or "Overflow |
| sponsor/exhibitor's fan page will carrya "request | | | | Room 202 has been added for Keynote B." |
| meeting" button which will notify the recipient that | | | | Profile and Schedule Callback APIs |
| the delegate is requestinga meeting via email and | | | | We optionally provide two "callback" mechanisms to |
| give the recipient the option to accept or decline, | | | | make sure that delegate data stays in-sync with the |
| adding the private meeting to both parties' personal | | | | organisation's system of record for personal and |
| schedules, if appropriate | | | | schedule data, if such a system is in use. For |
| Contact Export | | | | example, if a delegate updates his or her profile, the |
| Delegates and sponsors/exhibitors can export | | | | changes are posted back to a configurable URL to |
| detailed contact information for mutual followers and | | | | allow those updates to propagate back into the |
| fans, respectively, to CSV (Excel) | | | | appropriate system of record. Similarly, each time an |
| Schedule Export | | | | event is added or removed to an delegate's or |
| Delegates and sponsors/exhibitors can export their | | | | sponsor/exhibitor's personal schedule, we post this |
| personal schedules to iCal, gCal, RSS and Outlook. | | | | action to a configurable URL. This allows an external |
| This also allows offline synchronization with most | | | | system of record to track breakout attendance for |
| smartphones | | | | capacity planning purposes or other reasons |
| Branded Accounts | | | | Mass Email |
| Sponsors/exhibitors are allowed to create "branded" | | | | Event organisers can send mass emails to the entire |
| accounts, e.g. The Pepsi User, which can give them | | | | community or to selective subsections. Email |
| an official voice with which they can communicate | | | | templates can be customised in "mail-merge" fashion |
| with the community | | | | Public and Private RESTful APIs |
| RSS | | | | Event organisers have access to dozens of different |
| All types of public messages and personal schedules | | | | public and private (login required) |
| are available via RSS feeds that are "secret" in the | | | | APIs to allow external applications to automate the |
| sense that they contain a long, very-hard-to-guess | | | | platform. Some examples are running searches, |
| hash in the URLs. However, delegates and sponsors | | | | getting lists of friends, getting and modifying personal |
| exhibitors can choose to share their RSS feeds | | | | schedules, adding and removing friends, etc. For a |
| withother people or post them publicly | | | | complete list, visit http:// |
| Organiser Support | | | | <your_conference_site_url>/api (admin account |
| Wewill assist the event organizer with site setup, | | | | access required) |
| branding and customisation up to the number of | | | | Mobile Web |
| hours specified in the pricing schedule. Additional | | | | Most of the features described above are available |
| support can be purchased | | | | on a generic mobile web UI that is tuned to look best |
| Delegate Support | | | | on iPhone and Andriod handsets, but that also works |
| We do not provide front-line support to delegates; | | | | well on Blackberry, Palm and Windows Mobile. This |
| rather, we rely on the organiser's help desk to | | | | part of the site is included even if the event |
| provide Tier 1 support. Any issues with delegates or | | | | organiser opts NOT to purchase mobile app |
| sponsors/exhibitors can be escalated to our "always | | | | integration |
| on" Tier 2+ support, which supports a 24-hour | | | | Mobile Application Integration |
| turnaround SLA on any issue | | | | Via a partnership with mobile application provider DUB, |
| Full Schedule | | | | we offer a full-featured native application for the |
| Delegates and sponsors/exhibitors can browse (and | | | | iPhone and iPod touch that includes, among many |
| search) the entire event schedule ofkeynotes, | | | | other features, very fast offline access to the |
| breakouts, parties and other gatherings. Day-by-day | | | | complete event schedule and personal schedules. |
| listings, A-Z listings and a graphical grid view are | | | | When the handset comes back online, schedule |
| available. All views clearly indicate which events | | | | updates and changes are two way sync'd back with |
| delegates are attending and show mosaics of friends | | | | the conference web site. Note: applications for other |
| attending and, optionally, all people attending | | | | platforms,starting with Blackberry and Andriod, are |
| Personal Schedule | | | | due out in late 2010 |
| Delegates and sponsors/exhibitors can add an | | | | QR Codes |
| unlimited number of sub-events to theirown personal | | | | Our platform includes hooks into various endpoints |
| schedules, which they can then choose to share with | | | | that can easily be integrated with QR Codes. |
| everybody, people they follow or nobody. Personal | | | | |